Covid - 19

Care Programme

At  Louis Fitzgerald Hotel we have  a care programme to ensure that our guests, team members and suppliers will all be able to return to hospitality’s ‘new normal’ when the lockdown is fully lifted. This programme is our guarantee that we will be ready, prepared and waiting to welcome everyone back safely.

This programme includes health and safety guidelines and recommendations that have been developed by the Irish Hotels Federation and the HSE. The Louis Fitzgerald Hotel  has been awarded the Failte Ireland Safety Charter , which confirms that we are following the recommendated guidelines and all our team have been trained in hygiene and safety controls. 

This programme will covers new safety policies and procedures for:

 An outline of each area includes but is not limited to:

Our Team

All our team will attend new training safety programmes designed to deal with this current outbreak to ensure that safety and sanitisation is a top priority.

We will follow Government guidelines regarding Personal Protective Equipment and the wellbeing of our team is extremely important to us.

 Checking in and out of the hotel

Prior to check in ,  the hotel will require full contact details to allow for a limited contact checkin .

Key cards will be disinfected in line with guidelines.

 In room service

We are developing a new cleaning programme for all rooms in line with Government guidelines.

We will be reducing touchpoints and footprint in rooms.

There will be hand sanitiser stations on all bedroom floors.

 Our food outlets

Buffet services for breakfast will be replaced by table service for all guests.

Tables and chairs will be sanitised after each seating.

Tables will be situated in line with government guidelines on social distancing.

 Communal Areas in the Hotel

All communal areas in the hotel will receive frequent sanitisation and a risk assessment of all touch point will be carried out from the viewpoint of guests, staff and suppliers.

Hand sanitistation stations will be available in all public areas in the hotel.

Where possible doors will be left open and touch points will be reduced.

Signage will be in place to indicate what social distancing is required in all areas.

While many of the above actions will alter how we serve and look after our guests none of them will result in a reduced service experience. Some of the changes will be visible while others will be less obvious but will be taking place in the background.

We are looking forward to welcoming everyone back and your safety is paramount to us.